No military commander likes the idea of getting to within sight of a goal only to see defeat snatched from the jaws of victory due to the mutineering of key personnel. If that sounds a bit melodramatic, well, folks in the medical world generally tend to respond best to military idioms, so it helps to […]
Medical Practice Technology Trends
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A consultant once asked me “What is the purpose of your business?” Have you ever asked yourself this question? Pause a second before you actually answer. My response to her question was, “Keeping customers satisfied.” And I think that this would apply to you as well – regardless of your specialty. A colleague of mine […]
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As I wrote in previous posts, the technical side of the electronic medical records (EMR) implementation process, namely which EMR system to use, is probably the least critical component. The most important things are ultimately related to the people side or what is known as ‘change management’. For EMR, this boils down to the implementation […]
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We’ve all heard the proverb, “He who fails to plan, plans to fail.” This is certainly the case in the majority of failed electronic medical records (EMR) implementations, and usually the physicians/ administrators/ owners (circle your choice) bear the responsibility. Since this may well be the most difficult (and expensive) project your medical practice will […]
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Ask any doctor, what is the first thing you should buy for an EMR implementation and the response will be, “The EMR Software, of course.” Wrong! Ask any non-medical person involved with EMR implementation and his or her opinion would be that the EMR software is the last (or one of the last things) to […]