Most medical offices today are using an electronic practice management (EPM) system. This software is a far cry from its paper-based ancestors, the appointment and ledger books. The EPM market has expanded over the last twenty or so years to include a variety of products on several platforms. And increasingly we are witnessing the digital […]
EMR training
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A physician colleague wanted to operate a completely paperless and cordless practice. That is, his office was to operate on laptops and battery-powered devices which accessed a wireless network. This sounds like a good idea, and is – but it’s important to consider the limits of a cordless practice. First, understand that a wireless network […]
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How long do you think it would take you to implement an EMR system in your practice? 3 months? 6 months? A year? Of course, this is a trick question. First, you have to define when the actual project starts. Is it as soon as you make the decision to go paperless? Is it as […]
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Recently, I received a social networking “friend” request from an employee. Without giving it much thought, I ignored it and made a point to discuss it with our practice administrator. At the same time, I wanted to acquaint myself with our policy on electronic communication between the doctors and staff. Turns out, we really didn’t […]
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Now that medical practices are joining the rest of the computerized world, they are having to deal such issues as office network security policies. As in most companies with a computer network, the weakest link is usually an employee who either inadvertently, or wittingly, commits one of these mistakes: Trusting outsiders too much – security […]
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Medical practices that are planning to get an electronic medical records (EMR) system in the near future will also need to consider whether they will be keeping their existing practice management software (EPM). Many factors come into play and we will discuss the pros and cons another time. For the purposes of our discussion, let’s […]
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No military commander likes the idea of getting to within sight of a goal only to see defeat snatched from the jaws of victory due to the mutineering of key personnel. If that sounds a bit melodramatic, well, folks in the medical world generally tend to respond best to military idioms, so it helps to […]
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As I wrote in previous posts, the technical side of the electronic medical records (EMR) implementation process, namely which EMR system to use, is probably the least critical component. The most important things are ultimately related to the people side or what is known as ‘change management’. For EMR, this boils down to the implementation […]
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Perhaps one of the most challenging aspects of implementing an electronic medical records system (EMR) is managing its effect on the staff. According to a study by executive search firm Korn/Ferry International, one of the most common mistakes that executives make when joining a company or making changes is failing to properly read the existing […]