EMR implementation
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Recently, I received a social networking “friend” request from an employee. Without giving it much thought, I ignored it and made a point to discuss it with our practice administrator. At the same time, I wanted to acquaint myself with our policy on electronic communication between the doctors and staff. Turns out, we really didn’t […]
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Now that medical practices are joining the rest of the computerized world, they are having to deal such issues as office network security policies. As in most companies with a computer network, the weakest link is usually an employee who either inadvertently, or wittingly, commits one of these mistakes: Trusting outsiders too much – security […]
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No military commander likes the idea of getting to within sight of a goal only to see defeat snatched from the jaws of victory due to the mutineering of key personnel. If that sounds a bit melodramatic, well, folks in the medical world generally tend to respond best to military idioms, so it helps to […]
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As I wrote in previous posts, the technical side of the electronic medical records (EMR) implementation process, namely which EMR system to use, is probably the least critical component. The most important things are ultimately related to the people side or what is known as ‘change management’. For EMR, this boils down to the implementation […]
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We’ve all heard the proverb, “He who fails to plan, plans to fail.” This is certainly the case in the majority of failed electronic medical records (EMR) implementations, and usually the physicians/ administrators/ owners (circle your choice) bear the responsibility. Since this may well be the most difficult (and expensive) project your medical practice will […]
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Buying Network Hardware
Shopping for network hardware can be like shopping for a used car in a foreign country. There a lot of decisions to be made and one of the toughest is choosing a brand. The natural instinct is to shop for the lowest price, and although price is a very important factor, others play a big […]
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Getting staff on board may be the most challenging part of technology change, but change management principles can help counter resistance.Electronic medical records systems are designed to make practice management easier. By automating, streamlining, and centralizing many of the dozens of administrative tasks staff members must attend to on a daily basis, an EMR system […]