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What Can You Learn From JetBlue?

A neat post from Pediatric Inc demonstrates how a keen eye and an open mind can pick up some great business tips from seemingly unrelated industries. In this case, a pediatrician’s experience on JetBlue Airlines teaches him how customer service is done right and how it can be applied to a medical practice.

Some of his ten tips include: Service with a smile, cross-train your employees, have a nice environment, and always ask “How can I help?” instead of “It’s not my job.”

We are constantly training our employees on the importance of customer service and it can never be over-emphasized.

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